PRIVACY AND USAGE POLICIES

By accessing and using this WEBSITE https://www.fincacarrizal.com, the USER must adhere to these Privacy and Usage Policies. If you do not agree with any of the Privacy and Usage Policies, you should not use the WEBSITE.

Anyone wishing to access, browse, or make purchases on the WEBSITE https://www.fincacarrizal.com expressly declares to have read and accepted these Privacy and Usage Policies, along with all other policies and principles governing the WEBSITE https://www.fincacarrizal.com.

I. DEFINITIONS

For the purposes of the following Privacy and Usage Policies, the following definitions will be used, regardless of whether they are used in singular or plural form: 

WEBSITE: The term “WEBSITE” is used in these Privacy and Usage Policies to refer to our website https://www.fincacarrizal.com, including all its subdomains, pages, content, functionalities, and services offered through it. The WEBSITE’s main purpose is to provide information, promote, and sell products to interested customers. 

USER: Refers to any individual of legal age who accesses this WEBSITE to browse the site and/or create an account for registration and/or make a purchase. It is presumed that the USER has sufficient mental and legal capacity to acquire PRODUCTS through payment by bank transfer, credit card, or debit card. 

PRODUCT: Anything physical/tangible that is commercialized within the WEBSITE. 

COMPANY: The owner of the WEBSITE and the PRODUCTS. The WEBSITE https://www.fincacarrizal.com is owned by Tropinatura de Costa Rica Sociedad Anónima, a legally established company in accordance with the laws of the Republic of Costa Rica known commercially as FINCA CARRIZAL, with legal entity ID number 3-101-337066, located 500 meters Northwest of the Colegio Técnico Profesional de Carrizal in town Carrizal of Alajuela, Alajuela, hereinafter also referred to as the “COMPANY”. If the USER wants to contact the COMPANY, they can do so: a) by postal mail, to the address indicated above, b) by email to the address [email protected], c) through any of the contact options in the help section on the WEBSITE.

II.HOLDER’S INFORMATION 

As mentioned above, the WEBSITE https://www.fincacarrizal.com is owned by Tropinatura de Costa Rica Sociedad Anónima, a company existing under the laws of the Republic of Costa Rica, with legal entity identification number 3-101-337066, located 500 meters Northwest of Colegio Técnico Profesional de Carrizal in the town Carrizal of Alajuela, Alajuela, hereinafter also referred to as the “COMPANY”. If you wish to contact the COMPANY, you can do so: a) by postal mail, at the address indicated above, b) by email at [email protected], c) through any of the contact options in the help section on the WEBSITE.

III. PURPOSE OF THE WEBSITE 

The purpose of this WEBSITE is to promote and sell products, services, and general information about the COMPANY as a provider of products under the brand name FINCA CARRIZAL. The main product will be roasted and packaged coffee, but the COMPANY may also sell other products. Additionally, the COMPANY may market products or services from other brands. The COMPANY reserves the right to modify the information, products offered, design, presentation, content/information, and configuration of the WEBSITE at any time and without prior notice to USERS.

IV. SCOPE

These conditions are comprehensively applicable to the WEBSITE, covering contents, the sale of coffee products, and services offered by the COMPANY. However, certain contents, products, and/or services may be subject to specific conditions, detailed as appropriate.

V. USER’S OBLIGATIONS

The user is obligated to unconditionally respect the established terms and conditions, as well as those specific conditions applicable to contents, services, products, terms, and prices offered by the COMPANY. The user assumes full responsibility for the diligent use of the WEBSITE and undertakes not to use it for the transmission, storage, disclosure, promotion, or distribution of data not authorized by the COMPANY, including harmful elements such as viruses or other computer codes, files or programs designed to interrupt, destroy, or harm the operation of any computer or telecommunications program or equipment.

VI. WEBSITE RESPONSIBILITY

The user acknowledges and agrees that the WEBSITE does not provide express or implied guarantees regarding the suitability of the data, contents, information, services, and products provided. Except as expressly provided by law, the WEBSITE does not guarantee or assume any responsibility for possible damages resulting from the use of information, data, products, and services by third parties. The COMPANY explicitly excludes any liability for damages that may arise from information and/or services provided by third parties unrelated to the COMPANY, whether they are suppliers or collaborators, with all responsibility attributed to the third party.

VII. INTELLECTUAL AND INDUSTRIAL PROPERTY

All contents, brands, logos, drawings, texts, documentation, and other elements susceptible to protection under intellectual or industrial property legislation, accessible on the WEBSITE, are the exclusive property of the COMPANY, expressly reserving all rights over them. The creation of links to any element of the WEBSITE pages is categorically prohibited without the express authorization of the COMPANY. The WEBSITE does not grant a license or authorization for the user to use its contents, data, products, or services

VIII. DATA PROTECTION 

Through this website, the COMPANY can collect personal data necessary for the management and maintenance of its services. The collected information will be safeguarded and managed with due confidentiality, applying the computer security measures established by the applicable legislation to prevent unauthorized access or use, manipulation, deterioration, or loss of your data. At any time, the user can exercise their rights of access, rectification, or deletion concerning such data by directing their request to the address of the company’s owner. The USER can write to the email [email protected].

The COMPANY may collect personal information, including but not limited to, name, address, email address, phone number, and other relevant data required for the services provided on the WEBSITE. The collected information is used for the management and maintenance of the services, including order processing, customer support, and website optimization. The COMPANY also may use the information for marketing, analytics, and to enhance user experience. The USERS information is treated with the utmost confidentiality. 

The COMPANY may use the USERS email address to send information about products, services, promotions, or updates related to orders. USERS can opt-out of receiving such emails by writing to [email protected]. 

The WEBSITE may use cookies and other tracking technologies to enhance the USER experience. The USER can control the use of cookies through their browser settings.

IX. MODIFICATION

The COMPANY reserves the right to modify the Terms of Use and Privacy Policies at any time. Changes in policies may be implemented without prior notice to users. Policy modifications aim to improve operational efficiency, adapt to market dynamics, and ensure an optimal user experience.

The USER acknowledges and accepts that it is their sole responsibility to periodically review the general conditions of use to stay informed about any modifications to the WEBSITE.

X. JURISDICTION AND APPLICABLE LAW

The applicable law in the event of a dispute or conflict of interpretation of the terms of these Privacy and Usage Policies, as well as any matter related to the services of this site, shall be the law of the Republic of Costa Rica. The courts of Costa Rica shall have exclusive jurisdiction over any claim arising out of or relating to a visit to our website, although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.